AB SoftLoop

Products SIGNAL

SIGNAL, powered by EchoSignal

HCC risk adjustment clinical intelligence for Medicare Advantage.

SIGNAL surfaces conditions a patient demonstrably already has but that are not documented this year, validates each against MEAT, and presents it as a recommendation. It does not code or confirm diagnoses. The provider decides.

What problem does SIGNAL solve?

The problem is not fraud, and it is not inattention. It is missing documentation: a condition the patient demonstrably has, with evidence already in the chart, is not documented again in the current year, so it disappears from risk adjustment and the plan is paid as if the patient were healthier than they are.

SIGNAL finds those conditions that are already present but undocumented, validates each one against MEAT, and presents it as a recommendation for the provider to decide.

Why can compliance trust SIGNAL?

SIGNAL would rather flag an honest doubt than manufacture a false certainty.
  • It says when it is not sure

    When SIGNAL cannot confirm that a record was saved or that a run started, the audit says so, instead of claiming that it did.

  • It recommends, it does not diagnose

    Clinical flags are labeled "clinical review recommended" and "provider decision required", never presented as a confirmed diagnosis.

  • It stops instead of inventing

    When a step needs a value that only your installation can supply, SIGNAL stops and flags it instead of inventing it.

A system that knows its limits is a system compliance can trust.

How does SIGNAL keep patient data safe?

What SIGNAL guarantees, stated plainly.

  • SIGNAL is client-hosted: it runs inside your organization's environment, and no PHI is retained on third-party infrastructure.
  • The model that reads clinical notes runs locally inside your environment, with no network calls.
  • SIGNAL is designed to run air-gapped, with model updates delivered as signed packages that your administrator approves.
  • Every decision is recorded in an audit trail that stays inside your environment.
  • Data at rest is encrypted.
  • The provider always decides. SIGNAL has read-only access to your EMRs and does not code, confirm, or write to the chart.
  • [PENDING: HIPAA/BAA wording, pending legal review]

Patient and clinical information handled by SIGNAL never leaves your organization's environment.

How does SIGNAL work?

SIGNAL works from evidence your providers have already recorded. Every finding comes back as a recommendation with that evidence attached.

  1. SIGNAL reads the clinical evidence already recorded in your group's EMRs.
  2. It compares that evidence against the CMS-HCC V28 model.
  3. It detects conditions the evidence supports but the current year does not document.
  4. It validates each one against MEAT: Monitor, Evaluate, Assess, Treat.
  5. It presents every finding as a recommendation with its evidence tree, in a paginated report grouped by PCP.

What does SIGNAL not do?

  • SIGNAL does not code or confirm diagnoses.
  • SIGNAL does not write to any EMR.
  • SIGNAL does not predict future conditions.
  • SIGNAL is client-hosted, not a multi-tenant cloud product.

Has SIGNAL been validated?

[PENDING: validation figures, post-pilot]

Talk to the team about SIGNAL for your organization.